Shipping policy

Shipping Policy
Welcome to chamach.com! We are committed to delivering your fragile tableware and cutlery safely and efficiently. Below you will find the details of our shipping policy.
1. Order Processing Time
 All orders are processed and packed within [1-2] business days.
 Orders are not processed or shipped on weekends or public holidays.
 If we experience a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
2. Shipping Rates & Delivery Estimates
We offer reliable shipping options across the country. Shipping charges for your order will be calculated and displayed at checkout.
 Standard Shipping: [3-5] business days 
Please note: Delivery timelines are estimates and transit times may vary depending on your location.
3. Fragile Items & Secure Packaging Warranty
 Because crockery, ceramic, and glass items are highly delicate, every order from chamach.com is wrapped in multi-layered bubble wrap and packed in heavy-duty corrugated boxes to prevent transit damage.
 Damaged on Arrival? In the rare event that an item arrives broken, please take a photo/video of the damaged product inside its original packaging and contact our support team at [Your Support Email] within 48 hours of delivery. We will ship a replacement out to you immediately at no extra cost.
4. Shipment Confirmation & Order Tracking
 You will receive a shipment confirmation email or SMS once your order has shipped, containing your tracking number(s).
 The tracking number will become active within 24 hours of shipment.
5. Delivery Issues & Incorrect Address
 chamach.com is not responsible for unsuccessful deliveries caused by incorrect or incomplete shipping addresses provided by the customer at checkout. Please double-check your details before finalizing your order.